FAQ
Straight answers about Get-Contractorz
Find answers about business registration, features, Client and Employee roles, Marketplace discovery, current free access, and what GetContractorz does not guarantee.
Questions by topic
Practical answers for businesses, clients, employees, and Marketplace visitors.
Platform basics
GetContractorz, roles, and availability
What is GetContractorz?
GetContractorz is a business-management platform for service businesses in Canada and the United States. It connects supported workflows around clients, services, team members, questionnaires, terms and conditions, quotes, assigned jobs, before-and-after images, invoices, business information, payouts, and Marketplace visibility.
Who is GetContractorz for?
The primary public audience is owners and managers of supported service businesses. The platform also has Employee and Client roles, while the public Marketplace is available to people browsing registered businesses.
Is GetContractorz just a contractor directory?
No. The core product is the service-business workspace. The Marketplace is a separate public discovery layer that complements the operations platform.
Where is GetContractorz available?
GetContractorz currently serves businesses in Canada and the United States. More specific geographic coverage should only be claimed when actual registered-business data supports it.
Business registration and pricing
Starting and current free access
How do I register my business?
Create an account, complete the business-registration form in the Business tab, and when the business is created your account role changes from User to Manager.
Does GetContractorz manually approve every business?
No. There is currently no manual business-approval process.
Is GetContractorz free for businesses?
Business registration and platform access are currently free.
Will GetContractorz always be free?
A subscription model may be introduced in the future, but no plan structure, price, billing arrangement, or free-to-paid transition promise is currently published.
Is there a platform fee for clients or Marketplace visitors?
There is currently no GetContractorz platform fee for clients or Marketplace visitors. Any service price or payment arrangement is handled directly with the selected service business.
Features and workflows
Manager and Employee responsibilities
What can a Manager do?
Managers can manage profile, business, banking, and credential information; create service questionnaires and terms and conditions; add clients, services, and team members; create and send quotes; assign jobs; monitor before-and-after images; manage invoices; review payouts; and view general business information and analytics.
Can I create questionnaires for different services?
Yes. Managers can create service-specific questionnaires.
Can I create terms and conditions for services?
Yes. Managers can create service terms and conditions.
Can I add employees or team members?
Yes. Managers can add and manage team members and assign jobs.
What can Employees do?
Employees can view assigned jobs, complete assigned jobs, and upload before-and-after images as part of the job workflow.
Can GetContractorz manage quotes?
Yes. Managers can create and send quotes, and Clients can access relevant quotes depending on their access and service status.
Can GetContractorz manage invoices?
Yes. Managers can manage invoices, and Clients can access relevant invoices where applicable.
Does GetContractorz include scheduling, dispatch, route optimization, or GPS tracking?
Those capabilities are not verified in the current public product foundation and should not be advertised unless separately confirmed.
Does GetContractorz integrate with accounting or other software?
No integration is currently approved for public marketing. Only publish an integration after it has been verified and documented.
Clients
Invitations, questionnaires, and access
Why did I receive a GetContractorz invitation?
A service business using GetContractorz may have created your client record so you can access the parts of the platform relevant to your services.
How does the client questionnaire work?
The Manager creates a personalized service and the Client receives a service-related magic link. The Client completes the questionnaire, and the Manager reviews the submission before activating the service.
What can Clients access?
Depending on their access and service status, Clients can access their dashboard, view services created for them, complete questionnaires, follow service-related email or magic-link actions, and access relevant quotes and invoices.
Marketplace and trust
Discovery, verification, and direct relationships
What is the GetContractorz Marketplace?
The Marketplace is a public discovery layer where visitors can browse registered service businesses and access public business information and contact details.
Does GetContractorz choose a contractor for me?
No. Visitors decide which business they want to contact.
Does GetContractorz verify Marketplace businesses?
No. GetContractorz does not currently independently verify business identity, licensing, credentials, insurance, employee backgrounds, service quality, or other business claims.
Does GetContractorz guarantee the quality of a listed business?
No. GetContractorz does not guarantee business quality, job completion, response times, service satisfaction, or service outcomes.
Does contacting a business make GetContractorz part of the agreement?
No. Communication, pricing, terms, and the service arrangement are handled directly between the visitor and the selected business.
Does being listed guarantee leads?
No. Marketplace visibility does not guarantee enquiries, leads, jobs, earnings, savings, or business growth.
Are listings ranked as "best" or "top rated"?
No such ranking should be presented without objective, approved evidence. The current website should not use unsupported "best," "recommended," "verified," or rating claims.
Privacy and support
Personal information and contact paths
How does GetContractorz handle personal information?
The current Privacy Policy should explain how personal information is collected, used, stored, shared, and handled. Public marketing copy should not make security or privacy claims beyond the approved policy.
How can I contact GetContractorz?
Use the Contact page and the approved contact methods shown there.
Still need help?
Send a product, account, business-registration, client, Marketplace, or general question through the Contact page.
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